Questions about your order or need help with sizing? Get in touch with the Ryzo team.
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Whether you are looking for a specific Jordan retro release or need advice on the best shoes for your first marathon, we’ve got you covered. Fill out the form and a Ryzo specialist will get back to you shortly.
How do I find my correct size?
Sizing can vary between performance running shoes and lifestyle sneakers. We recommend checking the specific size chart on each product page. For the best fit, measure your foot in centimeters and match it to our guide.
Are your Jordan sneakers 100% authentic?
Absolutely. At Ryzo Shoes, we have a zero-tolerance policy for fakes. Every pair of Jordans and limited-edition kicks goes through a rigorous multi-step verification process by our experts before they are shipped to you.
How long does shipping take?
We process all orders within 24-48 hours. Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number as soon as your shoes leave our warehouse.
Can I return shoes if they don't fit?
Yes! We offer a 30-day return and exchange policy. To be eligible, shoes must be unworn, in their original condition, and in the original branded shoe box.
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